Terms of use

• “Sevéa” or “the Service” means the mobile application published by Aymane Hilmi, available on iOS, as well as the sevea.app website and the associated services.
• “User” means any natural person who has a Sevéa account.
• “Sevéa+” means the paid subscription giving access to the premium features of the Service.
• “User Content” means all the data you provide to Sevéa (photos, declared profile, routine, journal).

Sevéa is a skincare support tool. The Service offers:

• a skin assessment through algorithmic analysis of a photo,
• tracking of changes over time,
• building a skincare routine, with reminders,
• analysis of cosmetic products (composition, safety alerts, compatibility).

Sevéa does not make a medical diagnosis, does not prescribe any treatment and in no way replaces the advice of a dermatologist or any other healthcare professional. For any medical concern, consult a professional.

Creating a Sevéa account and using the Service constitute full and complete acceptance of these terms. If you do not accept these terms, do not use the Service.

Sevéa is intended for personal use. The Service is not intended for people under the age of 13.

Most of Sevéa's features require you to create an account. You agree to provide accurate information and to keep your login credentials confidential. Any activity carried out from your account is presumed to have been carried out by you.

You can delete your account at any time from the “Privacy” screen of the app. Deletion results in the erasure of your data under the conditions set out in the Privacy policy.

a. Plans and prices

Sevéa+ is offered as two plans:

• Monthly: €7.99/month, with no trial period.
• Annual: €49.99/year, including a 7-day free trial for new users.

The prices that apply are those displayed in the app at the time of subscription. Prices may be adjusted later; any change will be communicated to you before renewal.

b. Purchase and billing

The Sevéa+ subscription is purchased and billed through your Apple App Store account. Payment is charged to the payment method linked to your Apple ID. Sevéa never has access to your bank details.

c. Trial period (annual plan)

The annual plan includes a 7-day free trial for new subscribers. At the end of this period, the subscription is automatically billed at the annual price in effect, unless you cancel from your Apple account before the end of the trial.

d. Automatic renewal

The Sevéa+ subscription renews automatically. The renewal is billed automatically 24 hours before the end of the current period, unless renewal has been turned off beforehand in your Apple account settings.

e. Cancellation

You can turn off renewal at any time from Settings → Apple ID → Subscriptions on your iOS device. Cancellation takes effect at the end of the current paid period; nothing is owed for the following period.

f. Refunds

Refund requests are governed by Apple's policy (reportaproblem.apple.com). Sevéa does not directly process subscription refunds.

g. Right of withdrawal

In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to digital content not supplied on a tangible medium whose performance has begun with your prior express consent and for which you have expressly waived your right of withdrawal. Making the Sevéa+ features available immediately after subscription constitutes such performance.

You agree not to:

• use Sevéa in a way that harms third parties or infringes intellectual property rights;
• disrupt the operation of the Service (overloading, intrusion, circumventing security measures, including the quota of free assessments);
• extract all or part of the Service by automated means;
• use Sevéa to carry out a commercial activity that is not expressly authorised by the publisher;
• upload photos that do not show your own face or that you do not have the right to have analysed.

You remain the owner of your User Content. You grant Sevéa a licence strictly limited to providing the Service (analysis, storage, returning it to you). This licence ends when your account or your content is deleted.

You warrant that you hold all the necessary rights to the content you provide (in particular your photos).

Sevéa is provided “as is”. The Service is designed as a support tool for skincare; it is not a medical device within the meaning of European regulations, and in no way replaces the advice of a dermatologist or any other healthcare professional.

The recommendations produced by Sevéa (routine, product compatibility, safety alerts based on the declared ingredients) are general indications built from your declarations and the information available about the products. They may be incomplete or inaccurate. In case of doubt, a skin reaction or a medical condition, consult a healthcare professional.

To the extent permitted by law, Sevéa's liability is excluded for indirect damage (loss of profit, loss of data, loss of chance) and limited, for direct damage, to the amount paid by the User for the Sevéa+ subscription over the last 12 months. No clause limits Sevéa's liability in the event of gross negligence or wilful misconduct, or where the law prohibits it.

Sevéa uses its best efforts to keep the Service running continuously. Interruptions may nevertheless occur for maintenance, updates, a technical incident, or because of reliance on external providers (App Store, hosting provider, image analysis provider).

All elements of the Service — code, visual identity, the “Lin & Argile” design guidelines, illustrations, editorial content, trademarks — are protected by the intellectual property laws in force. Any unauthorised reproduction is prohibited.

The processing of your personal data is described in the Privacy policy, which forms an integral part of these terms.

Sevéa reserves the right to suspend or terminate your access to the Service in the event of a breach of these terms, fraudulent use, or a threat to the security of the Service or its users. Except in an emergency, you will be informed by email beforehand.

Sevéa may modify these terms to reflect changes to the Service or to the regulations. Substantial changes will be communicated to you in the app before they take effect. Continuing to use the Service after they have been communicated constitutes acceptance.

Sevéa cannot be held liable for a failure to perform resulting from an event of force majeure within the meaning of Article 1218 of the French Civil Code: an event beyond Sevéa's reasonable control, which could not reasonably have been foreseen and whose effects cannot be avoided by appropriate measures.

These terms are governed by French law. Failing an amicable resolution, any dispute will be brought before the competent French courts, in accordance with the applicable legal rules, subject to the mandatory provisions protecting consumers.

In accordance with Articles L611-1 et seq. of the French Consumer Code, in the event of a dispute that could not be resolved amicably after a written complaint sent to the publisher, a User who is a consumer may use a consumer mediator free of charge with a view to reaching an amicable resolution. The contact details of the competent mediator will be provided on request at contact@sevea.app.

For any question about these terms:

• Aymane Hilmi
• 2 place Martin Luther King, 34170 Castelnau-le-Lez, France
• contact@sevea.app